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1 min readBasicAgentManagerAdmin

"View-only mode" or a blocked account

Why you can't change anything — and who to ask.

Steps

  1. 01

    Amber "view-only mode" strip

    Your role is Viewer: see everything, change nothing. Need to work leads? Ask your admin to change your role.

  2. 02

    "Trial ended" / "Payment late" / "Suspended" screen

    The company account is blocked for billing. Only the account owner can fix it — Contact support. Your data is safe.