Steps
- 01
1. What does the meeting say?
"Synced to ..." = fine. "Saved in CloseUp only" = no calendar. "Reconnect" = connection expired.
- 02
2. Check the connection
Personal settings → Connections → Calendars. "Reconnect required" → Reconnect.
- 03
3. Right company?
Connections are per company.
- 04
4. Does the customer have an email?
Invites go to email only.