Steps
- 01
Connect the channel (company admin)
Lead sources → YouTube comments → Connect YouTube channel.
In Tracking settings: Every new video or Only videos I chose, polling interval, and AI classification. - 02
Work the queue
YouTube comments in the menu. Filter by Status · Intent · Confidence.
Actions: Create lead · Assign to rep · Reject · Reply. - 03
Reply publicly
Reply → optionally Draft with AI or Add contact link. Confirm it's public and click Publish reply.
Note: YouTube shares no phone or email — leads start without contact details.