Steps
- 01
Open it
ReportsReports under "Reports & insights".
- 02
Pick a report and period
Generate report: leads overview · agent performance · campaign performance · conversion by source · won deals · stale leads · task status · interaction volume · open AI recommendations · pipeline health · response times.
Pick a Period and click Generate report. - 03
Export or send
Export CSV · Export PDF · Send by email — to users or an external address.
- 04
Auto-send schedule (admins)
Schedules → New schedule: name, Frequency, Send hour, Data period, Format, Recipients.
Each: Run now · Edit · Delete. History shows what went out.Tip: A good one: "Agent performance" every Sunday 08:00 to all managers.
Questions
"Not in your plan".
Some reports (and CSV export) depend on your company plan.